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Privacy Policy – DV Brands

DV BRANDS PRIVACY POLICY

This Privacy Policy ("Privacy Policy") applies to the website located at dvbrands.com, DV Brands mobile applications, and any other websites or applications associated with DV Brands brands or products that direct the viewer or user to this Privacy Policy. In this Privacy Policy, the terms "DV Brands," "we," and "us" refers to DV Brands Corporation and its respective subsidiaries and affiliated companies. The term “your device" refers to any computer, tablet, smart phone or other device you are using to access our websites or to operate the DV Brands mobile applications. Websites that are owned and operated by DV Brands may contain links to websites that are owned and operated by other companies. This Privacy Policy does not apply to websites and services that are owned and operated by third parties.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page. 

Information We Collect

As you use our websites and mobile applications or visit one of our stores, we collect information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. Some examples of when we collect this information include when you browse or make a purchase on one of our websites; create a DV Brands account; use our website or mobile application to purchase, or participate in a survey or promotion.

Information You Give Us

Some information we collect is provided when you use our services. This may include your first and last name, username, password, email address, postal address, phone number, financial account information such as a credit card number, birthday, demographic information (such as your gender), and any other information you give us. You may also permit us to access information directly from your device, such as information in the “contacts list". You may also provide us information about other people, including when you direct us to send an email from a referral program or promotion.

Information We Collect Automatically

Some information is collected by us automatically, including when you access our websites, or otherwise use our services or install our applications. This information includes:

Purchasing Information – We may collect information about your transactions in our stores, on our websites, including what products you purchase, how frequently you purchase them, any promotions associated with a purchase, and the products you have placed in your “Shopping Cart" for future purchase.

Location Information –We may collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services. We may also use information about the location of the device you are using to help us understand how our websites, mobile applications, and other services and functionality are being used and to deliver more relevant advertising. 

How We Use Your Information

We may use the information we collect about you in a variety of ways, including to:

  • process your purchases of or requests for products and services;
  • communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
  • respond to your customer service inquiries and requests for information;
  • post your comments or statements on our websites;
  • send you personalized promotions and special offers;
  • inform you about our brands, products, events, or other promotional purposes;
  • maintain, improve, and analyze our websites, mobile applications, and the products and services we offer;
  • detect, prevent, or investigate security breaches or fraud;
  • maintain appropriate records for internal administrative purposes;
  • facilitate the functionality of our websites and mobile applications;
  • provide important product safety information and notice of product recalls.

How We Share Your Information

We may share your information in the following circumstances:

When We Work Together – We may share information between and among DV Brands Corporation, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.

When We Work with Service Providers – We may share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research.

When We Work on Business Transactions – If we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of DV Brands or our customers or partners.

When the Information Does Not Identify You – We may share your information in a way that does not directly identify you. For example, we may share information about your use of our websites and mobile applications in a manner that does not identify you or may combine information about the nature or frequency of your transactions with similar information about other people and share the aggregated information for statistical analysis and other business purposes.

When You Post on Our Websites – If you post information on a blog or another part of our websites, the information that you post may be seen by other visitors to our websites, including your user name.

To Understand the Use of Our Services – We allow certain service providers to collect this information to help us understand how our websites and mobile applications are used and to assist us in improving the content and operation of our online properties. These service providers collect aggregate statistical usage data that is not matched or linked to any individual user.

To Link Your Activity on Our Websites to Your Social Networks – We have added certain features to our websites and mobile applications that allow social networks (such as Facebook, Twitter, and Google+) to track the activities of their members or collect certain information when they use our website or mobile applications. These features may include technologies called "plug-ins" and "widgets." Plug-ins create a direct link between two websites, and widgets are interactive mini-programs that provide other companies’ services on our websites. If you are concerned about the way a social network is tracking your activity, please contact the social network or review its privacy policy. 

Cookies and Online Tracking Policies

We use a number of third party analytics and service providers to help us evaluate our users’ use of DV Brands websites; and improve our content and website performance. We only use these third party analytics providers on certain areas of our websites and do not use cookies to track consumer interactions on our sites.

Please note that our Sites do not support “Do Not Track” browser settings and do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable information. 

Promotional Communication Choices

You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for a DV Brands account, modifying your promotional preferences online in your account’s profile management section, or following the opt out instructions in the promotional emails we send you. Similarly, you may opt in to receive text messages, telephone calls and mailings. 

Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.

Location Information –You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.

Adobe Flash Player Technology – We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings. 

How to Manage Your Account Information

Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or remove your personal information by visiting www.dvbrands.com/account 

Reviewing and Updating Your Information

You can review and update the information we have on record for you by logging in to our website and editing your profile.

Communications from DV Brands

If you have opted to receive any of our emails by email you can unsubscribe or change your subscriptions in three different ways:

 

  • Follow the directions at the bottom of the email publication and click "Unsubscribe."
  • Log in to the DV Brands website and edit your profile.
  • Contact DV Brands by phone at (844) 827-6790 or email info@dvbrands.com and request to be removed from future communications from DV Brands.

 

How We Protect Your Information

DV Brands protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our website or in one of our mobile applications, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.

Use by Adults

DV Brands websites or online services are not intended to be used by anyone under the age of 21.

California Residents

To view the California Residents Privacy Policy, click here.

Order and Store Policy

Shipping Method and Timeframe

All orders will be shipped by first class mail (unless otherwise selected by customer) within 3 - 5 business days of placing your order. Please allow an additional 3-7 business days for domestic delivery and up to 14 days for international delivery. To request special shipping arrangements, please phone (844) 827-6790 or email (info@dvbrands.com). 

Help

For assistance with your order or any other questions about DV Brands, please call (844) 827-6790 or email (info@dvbrands.com). 

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